What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
Is my payment information secure?
Yes. All transactions are processed using encrypted SSL technology and secure third-party gateways. Livrnr does not store any credit card details.
Will I be charged sales tax?
Applicable sales tax is calculated based on your shipping address and displayed at checkout. International orders may incur customs duties or VAT upon delivery.
Can I update my billing information after placing an order?
Unfortunately, billing details cannot be changed after an order is placed. If you encounter any issues, please contact us immediately at help@livrnr.com.
How can I track my order?
After your order is shipped, you will receive a confirmation email with a tracking number and link to monitor delivery progress.
How long does delivery take?
Most orders arrive within 7–15 business days depending on your region. Please see our Shipping Policy for details.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. Please contact help@livrnr.com to initiate a return.
What if my item arrives damaged or defective?
If your item arrives broken, defective, or incorrect, please email us within 7 days of delivery with photos and your order number. We’ll gladly send a replacement or process a refund.