At Livrnr, we are dedicated to delivering stylish and functional decorative lighting right to your doorstep—safely, efficiently, and on time. Please read below for important information regarding order processing, delivery times, and shipping policies.
Processing Time
All orders are processed within 1–3 business days after your purchase. During high-volume periods such as holidays or promotional sales, processing may take up to 2 additional business days.
Estimated Delivery Time
We ship worldwide. Estimated shipping times and fees vary depending on the region:
| Region | Countries | Shipping Cost | Estimated Shipping Time |
|---|---|---|---|
| North America | United States, Canada, Mexico | Free over $59.99; $12.99 for orders under $59.99 | 7–15 business days |
| Europe | UK, Germany, France, Spain, and other EU countries | Free over $59.99; $12.99 for orders under $59.99 | 7–15 business days |
| Middle East | UAE, Saudi Arabia, Qatar, and neighboring countries | Free over $59.99; $12.99 for orders under $59.99 | 7–15 business days |
| Oceania | Australia, New Zealand | Free over $59.99; $12.99 for orders under $59.99 | 7–15 business days |
| Central America | Costa Rica, Guatemala, Panama, El Salvador, Honduras | Free over $59.99; $12.99 for orders under $59.99 | 7–15 business days |
| South America | Brazil, Argentina, Colombia, Chile, Peru, and others | Free over $59.99; $12.99 for orders under $59.99 | 7–15 business days |
| Asia & Africa | Singapore, Japan, South Korea, South Africa, Nigeria, and other regions | Free over $59.99; $12.99 for orders under $59.99 | 7–15 business days |
⚠️ Note: Delivery times may be affected by customs processing delays, local holidays, or logistics disruptions. We appreciate your understanding and patience.
Shipping Fees
We offer free standard shipping on all orders over $59.99 USD. Orders under that amount incur a $9.99 flat rate.
Expedited shipping options may be available at checkout depending on your region. Shipping fees for express services will be calculated and displayed before payment.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with:
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Your tracking number
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A link to track your shipment in real time
Please allow 1–2 business days for tracking information to update after dispatch.
Incorrect or Incomplete Address
Please ensure your shipping details are accurate before placing an order. Livrnr is not responsible for lost packages due to:
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Incorrect shipping addresses
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Missing apartment/unit numbers
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Unclaimed or undeliverable packages
If an order is returned to us due to an incorrect address, we will contact you to arrange re-shipping (additional charges may apply).
Customs, Duties & Taxes
Some international orders may incur customs or import duties imposed by your local government.
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These fees are not included in the product or shipping price.
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Customers are solely responsible for any applicable taxes, VAT, or import charges at the time of delivery.
Please check with your local customs office for more information on these fees.
Shipping Restrictions
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We do not ship to P.O. Boxes, military addresses (APO/FPO), or countries restricted by U.S. export controls.
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Some lighting products may be subject to local electrical certifications or voltage compatibility limitations—please confirm product suitability before purchase.
Carrier Partners
We work with trusted global carriers, including:
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USPS
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UPS
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FedEx
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DHL
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Local logistics providers for last-mile delivery
Holiday Shipping Notice
During holiday periods (e.g. Christmas, Lunar New Year, Black Friday), please allow for additional delivery time due to high package volumes and carrier delays.
Need Help? Contact Us
If you have questions regarding your shipment or need help tracking your order, please reach out:
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Email: help@livrnr.com
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Phone: +1 (703) 356-7103
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Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
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Address:
1603 Becontree Ln, Apt 3A
Reston, VA 20190-4095
United States